Privacy Policy

Last Updated: October 2026

At Boss Commerce, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our online store.

1. Information We Collect

When you place an order or interact with our website, we may collect information such as:

• Full Name
• Mobile Number
• Email Address
• Billing and Shipping Address
• Order and purchase details
• Payment-related information
• Information you voluntarily provide through our contact forms or customer support

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Confirm and update you about your orders
• Provide customer support
• Process payments and refunds
• Improve our products and services
• Send important service-related communications
• Send promotional offers and updates, where permitted

3. Payment Information

Payments may be processed through secure third-party payment providers. Boss Commerce does not intend to store your complete debit card, credit card, or banking credentials on its own systems.

4. Information Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

5. Sharing of Information

We may share necessary information with trusted service providers such as payment processors, delivery partners, technology providers, or customer-support services when required to complete your order or provide our services.

We do not sell your personal information to third parties.

6. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, understand website usage, and provide relevant services.

7. Your Rights

You may contact us if you want to:

• Request information about the personal data we hold about you
• Correct inaccurate information
• Request deletion of your information, where applicable
• Ask questions regarding how your information is used

8. Changes to This Privacy Policy

Boss Commerce may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Boss Commerce
Phone: 9321464110
Email: rohittate2006@gmail.com

Shipping & Delivery Policy

Last Updated: October 2026

Thank you for shopping with Boss Commerce. We aim to make your shopping experience simple and convenient.

1. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation and payment verification.

Orders placed on weekends or public holidays may be processed on the next business day.

2. Delivery Time

Estimated delivery time may vary depending on your location, product availability, courier service, and other circumstances.

The estimated delivery timeline will be communicated or displayed during the ordering process whenever applicable.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Certain products or locations may qualify for free shipping, depending on the applicable offer.

4. Tracking

Where tracking is available, customers may receive tracking information after their order has been dispatched.

5. Delivery Delays

Delivery may occasionally be delayed due to factors beyond our control, including:

• Weather conditions
• Transportation issues
• Courier delays
• Public holidays
• Incorrect or incomplete delivery information
• Unexpected logistical circumstances

We will make reasonable efforts to assist customers in case of delivery delays.

6. Incorrect Address

Customers are responsible for providing accurate shipping information. Boss Commerce may not be responsible for delays or failed deliveries resulting from an incorrect or incomplete address provided by the customer.

7. Damaged Packages

If your package appears damaged at the time of delivery, please contact us as soon as possible with your order details and supporting photographs/videos, where applicable.

8. Contact Us

For shipping-related questions, contact:

Phone: 9321464110
Email: rohittate2006@gmail.com

Return & Refund Policy

Last Updated: October 2026

At Boss Commerce, we want our customers to have a satisfactory shopping experience. If you receive a product that is eligible for return, you may contact us according to the terms below.

1. Return Eligibility

A product may be eligible for return if:

• The product received is damaged or defective.
• You received an incorrect product.
• The product does not match the order placed, subject to applicable conditions.

Products must generally be returned in their original condition, with original packaging, accessories, tags, and other applicable materials.

2. Non-Returnable Products

Certain products may not be eligible for return due to their nature, hygiene requirements, customization, or other applicable restrictions.

The product-specific return conditions displayed at the time of purchase will apply.

3. Return Request

To request a return, contact us with:

• Order number
• Customer name
• Reason for return
• Photographs/videos of the product, if applicable

Our team will review the request and inform you whether the return is approved.

4. Refunds

Once an approved returned product has been received and inspected, we will process the applicable refund.

The refund method and processing time may depend on the original payment method and payment provider.

5. Exchange

Product exchanges may be offered depending on product availability and the specific circumstances of the request.

6. Cancellation

Order cancellation may be possible if the order has not yet been dispatched. Once an order has been dispatched, cancellation may not be possible.

7. Contact Us

For return, refund, or cancellation requests:

Phone: 9321464110
Email: rohittate2006@gmail.com